Welcome to Hairbyphongoey. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions govern your use of our website and services. By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2. Products & Services
We specialize in premium wigs, including lace wigs, glueless wigs, curly wigs, and straight hair units.
- All products are described as accurately as possible.
- Colors may vary slightly due to screen settings and lighting.
- We reserve the right to modify or discontinue products at any time without notice.
3. Pricing & Payments
- All prices are listed in the applicable currency and are subject to change without notice.
- We accept secure payments through trusted payment gateways.
- Full payment must be received before order processing and shipping.
4. Orders & Processing
- Once an order is placed, you will receive a confirmation email.
- Orders are processed within the stated timeframe unless otherwise specified.
- We reserve the right to cancel or refuse any order due to suspected fraud or stock issues.
5. Shipping & Delivery
- We offer reliable shipping services locally and internationally.
- Delivery times may vary depending on your location.
- Hairbyphongoey is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details.
6. Returns & Exchanges
- Due to the nature of our products, wigs must be unused, unworn, and in original packaging to qualify for a return or exchange.
- Returns must be requested within a specified number of days after delivery (e.g., 7 days).
- Custom or personalized wigs may not be eligible for return.
- Customers may be responsible for return shipping costs unless the item is defective.
7. Product Care
Proper care is essential to maintain the quality and longevity of your wig. We are not responsible for damage caused by improper handling, excessive heat, or misuse.
8. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Hairbyphongoey and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
Hairbyphongoey shall not be held liable for any direct, indirect, or incidental damages resulting from the use or inability to use our products or website.
10. Privacy
Your use of our website is also governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in that policy.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the applicable jurisdiction.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
- Email: info@hairbyphongo.co.za
- Phone: +353 83 203 7361
